Shipping policy

Last updated: October 13, 2026

Shipping Policy

Thank you for shopping with Selah Gut & Hormone LLC and Selah Luxe Official. This Shipping Policy explains how and when we deliver your order.
1. Digital Products
• Digital products, including the Hormone Harmony 7-Day Meal Guide & Shopping List, are delivered electronically. No physical shipping is needed.
• After your payment is confirmed, we email you a download link. If you don't see it, check your spam or promotions folder.
• If you still can't find it, email contact@selahgutandhormone.com with your order number and we will help you.
2. Physical Products: Processing Time
• Selah Luxe Official press-on nails and related products ship from Smyrna, DE.
• Orders are processed within 3 to 5 business days. Processing time is the time we need to pack your order and hand it to the carrier.
• Orders are not processed or shipped on weekends or holidays.
• During busy seasons, such as holidays, processing may take longer. We will email you if your order is delayed.
3. Shipping Rates and Delivery Times
• We ship worldwide with carriers such as USPS and UPS.
• Shipping rates and delivery options are calculated at checkout based on your location and the weight of your order.
• Delivery times are estimates, not guarantees. Transit time starts after processing is complete.
• Transit times depend on the carrier and your destination, and are longer for international orders.    • Free U.S. shipping on orders of $49 or more.
4. International Orders
• Customs duties, import taxes and fees are set by your country. They are the responsibility of the customer and are not included in the price or shipping fee.
• We are not responsible for delays caused by customs or the carrier.
• Please check your country's import rules before ordering.
5. Order Tracking
• When your order ships, we email you a shipping confirmation with your tracking number.
• Tracking can take up to 24 hours to update on the carrier's website.
6. Incorrect Address
Please check your shipping address carefully at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, email us right away at contact@selahluxeofficial.com. We can only change the address if the order has not shipped.
7. Lost, Delayed or Damaged Packages
• If your tracking shows delivered but you did not receive your package, email contact@selahluxeofficial.com within 7 days of the delivery date with your order number.
• If your package is lost in transit, contact us and we will help you by working with the carrier.
• If your order arrives damaged or incorrect, please follow the steps in our Return and Refund Policy.
8. Contact Us
Press-on nail orders: contact@selahluxeofficial.com
Digital guides: contact@selahgutandhormone.com
Mailing address: PO Box 630, Smyrna DE 19977, United States